Services & Support
Customer Satisfaction
Total Customer Satisfaction is our number one goal. We strive to make the purchasing
decision process as seamless as possible for our customers. To help achieve that
goal, a full line of support aids are available and can be downloaded directly from
our website. These tools include software drivers and libraries, product manuals,
data sheets, product specifications, applications notes, FAQ’s and an unrivaled
product configurator that allows customers to configure board-level or system solutions
–– tailored to their specific needs.
We provide the highest level of service and long term support to our customers.
Expert calibration, repair, and upgrades are performed at our state-of-the-art ISO
9001:2008 and AS9100:2009 registered facility in Long Island, New York. Customers can
submit their equipment for calibration, repair or upgrade by using our Online RMA System. In addition to these tools, NAI maintains
a staff of Application Engineers ready to answer customer questions and resolve
technical issues.
North Atlantic Industries – Excellence in ALL we do.